Refund Policy

At Aura Pet Systems, we stand behind the science and quality of our products. We want you and your pet to be completely satisfied with your purchase.

1. 30-Day Return Window

You have 30 days after receiving your item to request a return. For customers in the European Union, you have a 14-day "cooling off" period.

2. Return Eligibility

Item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging.

3. Digital Products

Digital products (PDF eBooks, courses, etc.) are non-refundable once accessed or downloaded.

4. Contact & Address

To start a return, contact us at support@aurapetsystems.com. Returns should be sent to:
11757 Rapallo Dr, Rancho Cucamonga, CA 91701, USA